Neither system replaces the other. Grok Bot does the work a learning team used to ticket. Peerfold makes that work a course, a credential, and a contact property RevOps already reports on.
Tuesday ships. Wednesday the academy teaches it. A CS lead asks for a first-week partner track and it is assembled from live lessons, left unlisted, enrolled, and due in 7 days. A stall in analytics becomes a rewritten lesson the same afternoon.
That is the week the two systems were built to share.
Operator + record, in one week
Sense
Grok Bot reads the company's actual week: the release notes, the Slack thread, the CRM list, the overdue training, the partner question.
The same week
Operator plus record. The ticket queue used to be the gap between a ship and a course. That gap is now an afternoon, and the contact already shows it.